Dental-X AI finds the money leaking out of your insurance workflow — and proves it in recovered dollars.
For dental practices and emerging DSOs who are quietly losing revenue they've already earned to insurance, denials, missed follow-up, and manual error.
Live Xcel Insights
98% clean claim rate
Recovered revenue, trailing 12 months
What is revenue leakage in dental RCM?
Revenue leakage is money a practice has already earned — through completed treatment — but never collects, because of denied claims, missed eligibility checks, or errors that go uncorrected. Industry-wide, dentists lose more than 17% of production to exactly this kind of revenue cycle inefficiency, not to any shortfall in clinical care.
Proof in production, not promises
Flagship deployment · Alpha Dental · 18 practices
Read the case study$2.5M
incremental revenue
60%
cost reduction
90 days
to full results
“Its integration with our practice management software Carestack has been so seamless that I did not even realize at first that Dental-X was the one behind the new information we were getting.”
Net-new margin
Unlocked on average, per DSO
Measured across active deployments once agents are fully ramped on eligibility, claims, and denial recovery.
50%
Cost savings reported by partner DSOs
30%
Net-new margin unlocked on average
45%
Faster reimbursement & payment cycles
98%
Clean claim rate from day one
What Dental-X changes for dental practices in the first 90 days
Every claim, not the ones you get to
Your biller works a queue top-down and runs out of day. Agents work all of it — every eligibility check, every denial, every day — and hand your team only the ones that need a person.
Works inside the system you already use
Dentrix, Open Dental, Carestack, Eaglesoft. Agents read and write where your team already works — no migration, no second login, nothing to rip out.
An audit is a report, not a project
HIPAA, SOC 2, GDPR, ISO 27001-aligned. Every action an agent takes is logged and attributable to the claim it touched.
Xcel
How Xcel handles dental RCM from start to finish
Autonomous agents run the revenue cycle end to end — generating clean claims at up to 98% accuracy starting from eligibility — and bring in specialists only on the exceptions. Your team focuses on care, not chasing claims.
See every solutionMeet Xime, your AI front desk
Xime answers inbound calls, places outbound calls on your practice's behalf, and handles the texting that goes with both. It shares a backend with our PMS but ships as its own product — reachable at its own sign-in, for a practice that wants the voice/text layer without opening the full clinical system.
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What our clients say about us
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We post regularly on dental RCM & AI in dentistry
We wrote recently about how a claims backlog compounds — a handful of failed claims a day quietly turning into months of aged AR. The math is simple once you see it. Finding it in your own numbers is the hard part. That's what our next live session is for. 40 minutes, real anonymized claims data from multiple practi…
They stack on top of tomorrow's 100 new claims. Keep that up for a week and your team is reworking yesterday's denials instead of getting today's claims right — which drags the acceptance rate down further, and grows the backlog further still. Alpha Dental saw this run in reverse. Across its 18 practices, tightening…
If your denial rate looks fine on a monthly report, that's exactly why the 90+ bucket keeps growing. Every stage of the revenue cycle loses a little — a missed eligibility check, a denial nobody worked, a claim with no follow-up cadence. None of it looks urgent in the moment. It just quietly ages until it's sitting…
The amount that lands isn't always what you were owed — payment posting is the one step that catches that gap, or lets it disappear. Payers under-reimburse more than you'd think, and nothing flags it. It just posts as "paid in full," and a few dollars short on hundreds of claims adds up to real money you already ear…
Almost none track the gap between what gets denied and what never had a chance — the rejections that die quietly before a payer even reads them. That's the gap our next live session digs into: "The 90+ Bucket Isn't an AR Problem. It's a Symptom." In 40 minutes, using real (anonymized) claims data across multiple pra…
" are two different questions — and most front desks only have time to answer the first one. Whiter Family Dentistry found that out the hard way. Bundled RCM tools said eligibility was verified, but the team was still on the phone with payers every morning, and claims kept coming back denied on frequency limits, exh…
Frequently asked questions
Talk to us
Grab a time on the calendar or send us a message — whether you run a single office or a growing DSO, we'll show you what's recoverable.